Privacy Policy

This Privacy Policy explains how Qwyckly collects, uses, and protects information when you use our services.

Information We Collect

  • - Identity and account data: name, email, auth identifiers, and workspace ownership records.
  • - Customer content: clients, templates, document drafts, approvals, and brand settings stored to run the workspace.
  • - Operational telemetry: request logs, browser/device metadata, security events, and performance signals.
  • - Billing metadata: subscription tier/status, renewal markers, and provider transaction references.

Purpose of Processing

  • - Operate core features: auth, workspace access, document creation, sharing, and exports.
  • - Maintain reliability and security, including abuse prevention and incident investigation.
  • - Provide support, debug defects, and improve product quality based on aggregate usage behavior.
  • - Deliver service notices for account, billing, and security operations.

Subprocessors and Service Providers

  • - Authentication and identity: Clerk.
  • - Database and storage infrastructure: Supabase and hosting providers used to run Qwyckly.
  • - Payments and subscription operations: LemonSqueezy.
  • - Analytics/performance tooling: providers used for service reliability and product telemetry.

Disclosure and Legal Basis

  • - We disclose data to providers acting on our instructions to deliver the service.
  • - We may disclose data where required by law, legal process, or to protect users and platform security.
  • - Where relevant law applies, we process data based on contract performance, legitimate interests, consent, and legal obligations.

Retention and Deletion

  • - Data is retained while accounts are active and as necessary for legal, fraud-prevention, and security obligations.
  • - Deleted content may remain in backup/recovery systems for a limited period before final purge.
  • - Deletion requests can be submitted through /contact or support@qwyckly.app.

Security Controls

  • - We apply access controls, encrypted transport (TLS), environment isolation, and monitoring controls appropriate to service risk.
  • - Access to production data is restricted to authorized operators who need it to run/support the platform.
  • - No internet system is fully risk-free, and users should maintain strong credentials and account hygiene.

Your Rights and Choices

  • - Depending on jurisdiction, you may request access, correction, export, restriction, or deletion of personal data.
  • - California and EEA/UK users may have additional statutory rights under local law.
  • - You may also manage many account and workspace fields directly inside the product.

International Data Transfers

  • - Your data may be processed in countries where Qwyckly and providers operate infrastructure.
  • - Where required, we use contractual and operational safeguards for cross-border transfers.

Children and Sensitive Data

  • - Qwyckly is not directed to children under 13, and we do not knowingly collect data from children.
  • - Avoid uploading highly sensitive personal data unless you have an appropriate legal basis and consent model.

Policy Changes

  • - We may update this Privacy Policy as the service evolves. Material updates will be reflected by revising the last-reviewed date.
  • - Current review date: 2026-02-19.

Related Trust Pages

Review our Terms of Service, Editorial Policy, and Methodology for additional governance details.

Privacy FAQs

What data does Qwyckly store?

Qwyckly stores account data, workspace/client/document content, usage telemetry, and billing status metadata needed to operate the service.

Does Qwyckly store full payment card data?

No. Card processing is handled by payment providers. Qwyckly stores only subscription and transaction reference metadata.

How do I request deletion or privacy support?

Submit a request through /contact or email support@qwyckly.app.

Who owns and is accountable for this policy?

Qwyckly is owned and operated by Kevin M and Raphael M (Co-Founders), who review trust and policy pages.

Contact

For privacy questions or requests, email support@qwyckly.app or use the contact page.

Last reviewed: 2026-02-19.

Privacy Policy | Qwyckly